Urgent Care at Lafayette Regional Health Center

Get the care you need from the comfort of your own home.

To provide even greater access to care for our patients, Lafayette Regional Health Center has partnered with CareNow® Urgent Care to connect our patients with a CareNow® provider for a virtual visit. This means patients in Lexington, Mo., and surrounding communities can receive care fast and convenient on your time. CareNow® offers family-friendly healthcare providers who treat and evaluate adult and pediatric patients as young as three months old.

Check in online and our team will send you a link to set up a virtual visit in a few easy steps.

Check-in for virtual care

It is important to note that this is a virtual visit, not an in-clinic visit.

Quick and convenient access to the care you need

A virtual urgent care appointment is a good option when you are not able to make a timely appointment with your primary care physician or if your condition is not serious enough to warrant a trip to the emergency room (ER). CareNow® typically treat patients with minor illnesses, such as the flu, strep throat or 24-hour bugs.

Seeking care at an urgent care clinic doesn't mean you have to sacrifice quality or medical expertise for convenience. CareNow® physicians and urgent care specialists are highly experienced and can treat various health problems from accidental injuries to bad colds or the flu.

Why choose a virtual urgent care visit?

• Convenience of seeing a provider from your home
• Extended hours, seven days a week
• No appointment necessary
• Most major insurance plans accepted*
• Ability to help facilitate follow-up care with an HCA Midwest Health specialist, if needed
• Able to fill prescriptions

CareNow® provides easy and quick access to quality healthcare for the times when your primary care physician’s office is busy or closed. Our providers also have the ability to provide your primary care provider information regarding your visit and any needed follow-ups.

If you do not have a primary care provider, CareNow® can assist in finding you a medical home and connect you with primary care providers in the Lafayette County community.

*Your urgent care co-pay may not be the same as your primary care co-pay. Please check with your insurance provider. Cash options are also available.

If you are experiencing a life-threatening medical emergency, call 911 immediately.

ER versus urgent care

When to go to the emergency room

If you are experiencing any of the conditions or symptoms below, seek emergency care at the nearest ER.

• Blood in stool
• Broken bones
• Coughing or throwing up blood
• Deep wounds with heavy bleeding
• Drug and/or alcohol overdose
• Head injuries, including concussions
• High fever with uncontrolled nausea or diarrhea that could lead to dehydration
• Suspected heart attack or stroke (cerebrovascular accident)
• Severe allergic reactions
• Severe burns
• Severe headaches, dizziness, confusion and/or seizures
• Suspected poisoning
• Trouble breathing

When to seek virtual urgent care

When your condition is not life-threatening, virtual urgent care may be a good option for you. We commonly see patients with:

• Bites, stings, poison ivy, hives and rashes
• Cold, flu, earaches, sore throat and fever
• Minor injuries and illnesses for after-hours care
• Sprains, strains and other simple bone and joint injuries

Urgent Care and Emergency Care: Know Where to Go

Preparing for your virtual visit

It's important you download Google Chrome internet browser if you plan to use a desktop computer, but all mobile browsers will work.

We also highly recommend you prepare your mobile device or computer and ensure the following items are prepared before you begin:

• Be sure you have adequate battery life.
• Close any unnecessary programs on your device to ensure reliable connectivity.
• Double check your internet and/or mobile service connection is strong
• Enable your microphone and video capabilities.

Other things to consider before your visit:

Set up for quality sound

• Find a quiet space where you are unlikely to be interrupted during your visit.
• We recommend using earbuds with a microphone, or a headset to make it easier for you and your provider to communicate clearly.

See and be seen

• Be sure you have good lighting - use overhead lights and block lights from windows, which can cause glare.
• If you choose to use a mobile device, position your camera correctly by placing it at eye level so your head and shoulders are fully visible to your provider.

Dress appropriately

For example, if your concern is with your arm, wear short sleeves for easy access.

Decide if you will need assistance

In the example of a sore throat where you may need to show hard-to-reach areas, it's encouraged to have someone assist you by holding a flashlight or directing the camera in order for your provider to do a thorough evaluation.

Access to HCA Midwest Health specialists

When our patients participate in a virtual urgent care appointment, they receive convenient, high-quality care backed by HCA Midwest Health.

We offer the Kansas City region’s largest network of board-certified or board-eligible physicians, cutting-edge treatments and an easy-to-navigate care network. This means if your health concern requires additional treatment or follow-up care, CareNow® can quickly refer you to one of our many affiliated HCA Midwest Health specialists near you.