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Contact us

If you have a concern, comment or complain, we want to hear about it. You can contact Research Medical Center by filling out our contact form or calling us directly.

The Kansas City Hospital

Research Medical Center
2316 E Meyer Blvd
Kansas City, MO 64132
(816) 276-4000


Patient comments or concerns

Research Medical Center strives to provide the best possible care during your hospital stay. If you have any concerns, questions or complaints about your care or treatment, please let your healthcare provider know on the hospital unit where you are receiving treatment. If you have a concern, we want to resolve it as soon as possible.

If you have voiced a concern to your care provider and feel it has not been resolved, or if you wish to discuss further, please call the facility's patient advocate at (816) 276-4252.


Recognize a nurse

Do you want to nominate a nurse for The DAISY Award? If you have been the recipient of extraordinary care by a nurse and would like to nominate her or him, or you would like to nominate a fellow nurse, please complete the nomination form and follow the directions at the bottom of the form.

Can't Access MyHealthOne Patient Portal?

Having trouble logging in? Need assistance? MyHealthOne support is ready to help.

Having trouble logging in? Need assistance? MyHealthOne support is ready to help.

Research Medical Center phone directory

Department/Facility Phone number
Patient Portal Help (855) 422-6625
Media Relations: Corrine Everson (816) 276-9293
Facility Privacy Official: RMC FPO (816) 276-4000
Ethics Compliance Officer: Lauren French (816) 276-3306
Billing Questions and Customer Service (866) 209-9012
Brookside Campus (816) 276-7000
Cancer Center (816) 276-4700
Cardiology (816) 276-4277
Centralized Scheduling (816) 276-4088
College of Nursing (816) 995-2800
Community Relations (816) 276-7546
Diabetes Center (816) 276-9410
Emergency Services (816) 276-4155
Executive Office (816) 276-4101
Financial Counselors (816) 276-3214
Gift Shop (816) 276-4130
Guest Services (816) 276-4180
h2u (816) 276-4907
Human Resources (816) 276-3157
Medical Library (816) 276-4309
Medical Records (816) 276-4165
Pain Institute (816) 276-7094
Pastoral Care (816) 276-4120
Patient Information (816) 276-4127
Patient Representative (816) 276-4252
Pharmacy, Stark (816) 363-3232
Prenatal Community Education (913) 438-4773
Public Relations (816) 276-9475
Pulmonary Services (816) 276-4222
Radiology (816) 276-4141
Rehabilitation Services (816) 276-4149
Security/Public Safety (816) 276-4411
Sleep Disorders Center (816) 276-7365
Social Work Services (816) 276-4264
The Research Foundation (816) 276-4218
Transplant Institute (816) 276-3788
Women’s Care (816) 276-3200
Wound Care Clinic (816) 276-4884

Limited English Proficiency

Limited English Proficiency (LEP) patients can get language assistance at Research Medical Center by calling (844) 496-2421. The LEP patient will be connected to a phone tree asking the caller in their native language to push the corresponding number for each supported Patient Line. The caller will then be connected to an AMN interpreter in the language chosen and then to the main hospital switchboard. From there, they can connect to any department or provider they need with the interpreter on the line the entire time to provide communication assistance.