To ensure the safety of our patients, visitors, physicians and colleagues, our normal visiting hours and policies have been temporarily revised. Please review our latest visitor policy.
The Centerpoint Medical Center Gift Shop offers a variety of everyday gift items, jewelry and baby items, along with a wide selection of flowers and reading materials. It's located on the first floor of the hospital, just off the main lobby. The Gift Shop staff would be happy to assist you in ordering flowers or other necessities for your loved ones who are receiving care in our hospital. Please call (816) 698-8188 for assistance.
Cards, letters and flowers will arrive faster if they are addressed as follows:
Centerpoint Medical Center
19600 E. 39 St.
Independence, MO 64057
Hospital visiting hours
Family and friends provide an integral part in the health and well-being of patients. That's why Centerpoint Medical Center encourages the presence and participation of visitors in our patients' care. They are valued partners in our care team.
Centerpoint Medical Center has open, flexible visiting hours – visitors are welcome 24 hours a day, 7 days a week, but these hours may vary by department. Please ask your nurse for specifics on your unit.
We strive to balance open visitation with our patients' needs for a quiet, restful and safe environment. For the well-being of our patients, there may be times when we need to temporarily limit visitation, and when these situations occur, we will fully inform patients and their loved ones. We will work with you to come up with a visitation plan that best meets your needs. View our Patient Visitation Rights.
Checking into the hospital
Your doctor or the department performing your test will give you an appointment time and instructions for your arrival at the hospital. If you have an appointment, please arrive a few minutes early to complete paperwork. We will ask you to sign consent and release forms authorizing hospital personnel to provide the services your physician has requested for you. You will have an identification band during your stay. This helps ensure you receive the proper treatments and medications.
Leaving the hospital
Our medical staff will work to help you recover as quickly as possible. When your doctor determines that you are well enough to leave the hospital, you will receive detailed discharge procedures. The time you leave depends upon when your physician writes your discharge orders. Before leaving your room, please check for any articles you may have missed in packing. While every effort will be made to locate misplaced articles, the hospital is not responsible for articles left in your room. Please follow any instructions you have been give concerning your health and medications carefully. If you do not understand these instructions, please ask a nurse prior to leaving. If you require home health or hospice care, we will be happy to assist you in making arrangements.