Skip to Content
HCA Midwest Health Return to HCA Midwest Health
Centerpoint Medical Center
 19600 E 39th St S, Independence, MO 64057 (816) 698 - 7000

Contact us

Get the answers you need from us at Centerpoint Medical Center in Independence, Missouri. Contact us directly by calling or filling out or contact form.

The Independence Hospital

Centerpoint Medical Center
19600 East 39th Street S
Independence, MO 64057
(816) 698-7000
Email Us

Patient comments or concerns

Centerpoint Medical Center strives to provide the best possible care during your hospital stay. If you have any concerns, questions or complaints about your care or treatment, please let your healthcare provider know on the hospital unit where you are receiving treatment. If you have a concern, we want to resolve it as soon as possible.

If you have voiced a concern to your care provider and feel it has not been resolved, or if you wish to discuss further, please call the facility's patient advocate at (816) 698-8151.

Can't Access MyHealthOne Patient Portal?

Having trouble logging in? Need assistance? MyHealthOne support is ready to help.

Having trouble logging in? Need assistance? MyHealthOne support is ready to help.

(855) 422-6625 (toll free)

Centerpoint Medical Center phone directory

Department/Facility Phone number
Patient Portal Help (855) 422-6625
Media Relations: Jose Quiroz (816) 698-8142
Facility Privacy Official: CTMC FPO (816) 698-7000
Ethics Compliance Officer: Shanda Spire (816) 698-7199
Admitting (816) 698-8110
Billing Questions and Customer Service (866) 209-9007
Marketing and Public Relations (816) 698-8008
Medical Records (877) 302-7338
Medical Staff Office (816) 698-8153
Midwest Cancer Care (816) 698-8290
Outpatient Imaging (816) 698-8800
Outpatient Rehabilitation Services (816) 698-8846
Outpatient Surgery Center (816) 478-2600
Outpatient Wound Care Center (816) 698-8890
Patient Information (816) 698-7184
Sleep Disorders Center (816) 698-8850
TDD Deaf Communications (800) 874-9426

Limited English Proficiency

Limited English Proficiency (LEP) patients can get language assistance at Centerpoint Medical Center by calling (855) 778-3678. The LEP patient will be connected to a phone tree asking the caller in their native language to push the corresponding number for each supported Patient Line. The caller will then be connected to an AMN interpreter in the language chosen and then to the main hospital switchboard. From there, they can connect to any department or provider they need with the interpreter on the line the entire time to provide communication assistance.