Contact Us

The Independence Hospital

Centerpoint Medical Center
19600 East 39th Street S
Independence, MO 64057
(816) 698-7000
Email Us

Hospital directory

• Phone Directory
• Patient Portal Help 1 (855) 422-6625
• Media Relations: Jose Quiroz (816) 698-8142
• Facility Privacy Official: CTMC FPO (816) 698-7000
• Ethics Compliance Officer: Shanda Spire (816) 698-7199
• Billing questions and customer service: (866) 209-9007

Patient comments or concerns

Centerpoint Medical Center strives to provide the best possible care during your hospital stay. If you have any concerns, questions or complaints about your care or treatment, please let your healthcare provider know on the hospital unit where you are receiving treatment. If you have a concern, we want to resolve it as soon as possible.

If you have voiced a concern to your care provider and feel it has not been resolved, or if you wish to discuss further, please call the facility's patient advocate at (816) 698-8151.

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