How we are caring for children during the coronavirus pandemic

In these uncertain times, we recognize you may have concerns about seeking medical care for yourself or your loved ones, especially children.

We want to reassure you, as always, that the health and safety of our patients, caregivers and communities is our top priority. Our family-centered focus is at the core of how we care for our littlest patients and their families. We are well-equipped to handle your healthcare needs, both big and small.

Is it safe to go to the hospital?

Whether you are in need of an emergency room visit to fix a broken bone or require a treatment or procedure that keeps your child overnight, we are here to alleviate any fear or worry you might be feeling. And when appropriate, we will deliver information in a way that help ensures your child understands what’s happening as well.

Furthermore, robust procedures are in place to help ensure you and your child are safe when you are in our care. These enhanced precautions make sure both our staff and patients are protected, and our clinical care facilities are some of the safest possible places to receive healthcare at this time.

Here are just a few of the steps we’re taking:

Screening required for everyone

Before anyone enters our facilities, they will be screened for coronavirus symptoms.

Separate areas for patients and staff who are receiving routine care.

These patients are treated in separate areas and assigned caregivers who are not caring for COVID-19 positive patients during their shift.

Masks required for everyone

Universal masking is required throughout our facilities, which exceeds guidelines from the Centers for Disease Control and Prevention (CDC).

Protocols to prevent infection

We’ve introduced infection prevention guidelines, including the removal of high-touch items such as magazines, toys and vending machines. Food and drinks are prohibited in clinical units to prevent the spread of illness.

Updated hospital visitor policies

Our updated visitor policies remain in place across our facilities. This includes limitations, which have been in place for the duration of the pandemic. At this time, our policy is to allow a named parent or caregiver to be present with your child, provided they meet the hospital’s health screening requirements. It’s important you stay in close contact with your provider, or contact the facility where you’re seeking care, as these policies may be updated as the COVID-19 situation evolves.

Please also continue to follow the current guidance from the CDC regarding social distancing and hand hygiene. Exercising these infection prevention measures will help keep you and your loved ones safe.

We will continue to go above and beyond to provide exceptional care and make your child’s experience as comfortable as possible.

Thank you for trusting us with the health of your family. We are here to make sure you receive the care you need today, for a healthier tomorrow.