HCA Midwest Health System, Kansas City’s largest healthcare network, has named Lenetra S. McCord, FACHE, as chief operating officer (COO) of Menorah Medical Center. McCord joins the leadership team of the award-winning, full-service, acute-care facility that is part of HCA Midwest. Menorah Medical Center has a medical staff with 600 physicians covering the spectrum of specialties and offers compassionate care and advanced technology for patients. The Commission on Cancer accredits Midwest Cancer Care at Menorah Medical Center as a Comprehensive Community Cancer Program.
McCord has been with Tulane Medical Center since 2008, serving first as an associate administrator, then as vice president of operations/co-ethics and compliance officer. Most recently, Lenetra served as the hospital’s interim chief operating officer. While at Tulane Medical Center, Lenetra was responsible for ancillary and support services and the cardiovascular, neurosciences, stroke and inpatient rehabilitation clinical service lines. In addition, she has served in leadership roles in patient satisfaction, employee engagement and physician satisfaction. Prior to Tulane, McCord began her healthcare management career with Truman Medical Centers in Kansas City, Mo.
“We are very fortunate and excited about the leadership Lenetra will provide to our organization as we expand the services we provide to the community,” says Menorah Medical Center Chief Executive Officer and President Steven D. Wilkinson, FACHE. ““Her energy and passion for and commitment to operational excellence will help reinforce and drive the continued growth Menorah has experienced in high-quality, coordinated patient care.”
McCord’s myriad accomplishments include leading employee engagement and culture refinement efforts such as leadership development teams. She also has expertise with fostering strong partnerships with the chief nursing officer and nursing vice presidents to improve the patient experience. In addition, McCord helped Tulane Medical Center achieve certification as a Primary Stroke Center less than two years after the program’s inception and with securing a Get With the Gold-Stroke Gold Plus Quality Achievement Award. McCord earned a bachelor of science in healthcare management from Florida A&M University, a master’s degree in health administration from the University of Alabama – Birmingham, and a master’s degree in business administration (MBA) from Rockhurst University. She is a Fellow of the American College of Healthcare Executives (FACHE).
“I look forward to helping Menorah Medical Center continue its excellent service to the community,” says McCord. “Menorah is an organization that is expanding to better meet the needs of patients and families with progressive and innovative programs. I am excited to be a part of that, and pleased to be back in Kansas City.”
Mel Lagarde, president of HCA Midwest Health System, says McCord’s wealth of experience and commitment to excellent patient care emulates HCA Midwest’s mission. “Our hospitals are dedicated to providing every patient with the highest level of care in an environment where people, compassion, community and integrity are valued,” says Lagarde. “Lenetra will help enhance what Menorah Medical Center offers to the community.”