Patient Story - Mareta Renshaw
Mareta Renshaw gives her first experience with Centerpoint Medical Center an A+.
“I marveled at how streamlined, efficient and organized everything was,” says Mareta. “Absolutely everyone I dealt with was a pleasure.”
Mareta, a 65 year-old Greenwood, Mo., resident had experienced acute hip and back pain for months and thought it would resolve itself. When she began having numbness and tingling in her legs and feet her primary care physician at Lee’s Summit Family Care, Hina Syed, MD, referred Mareta to Frank Hux DO at Midwest Brain, Spine and Neurology Associates in Independence.
“Dr. Hux determined that my pain was primarily due to back issues,” says Mareta. “I was scheduled for surgery on July 27, 2009.”
Mareta remembers being prepped for surgery and being able to see her entire family, including husband Glen, her son, daughter-in-law and a friend from church, prior to being wheeled into the operating room. “That was so important to my comfort level,” says Mareta. “Being able to see the faces of my loved ones before surgery was a gift.”
Dr. Hux repaired three of Mareta’s vertebrae and inserted a rod and three screws in her spine. “I am impressed with Dr. Hux,” says Mareta. “He is confident in his abilities and communicated that well to me as his patient. That gave me peace-of-mind.”
Following the procedure a nurse accompanied Mareta to the recovery room and sat with her, another customer service element which delighted Mareta and her husband. “Everyone was very attentive to my wife and me,” says Glen.
Mareta was discharged the following day and received detailed instructions for her recovery in the familiar surroundings of her home. “It was a pleasant stay,” says Mareta. “Dr. Hux is an excellent doctor and his staff has been very helpful with my recovery and any questions Glen or I have posed.”
Mareta says the care she received from the moment she was admitted was compassionate and professional. “I don’t want to have to go back to Centerpoint anytime soon,” says Mareta. “But when I require medical attention, it’s my first choice.”